Contact Us

Have a question? We have answered the most common questions in our Customer Service & FAQ section.

Email Us:

Over 90% of our Customer Service is handled through e-mail. E-mail allows us to research your question or topic discussion and save you time on the phone.

Give it a try and we guarantee your satisfaction. We respond to your emails within 24 hours!

Select the category for which you have a question and we promise to respond within 24 hours!

Call Us:

Any time any day, you can reach a Tano Jewelry customer service representative on our toll-free number at 1 (888) 849-4047.

NOTE: If you require escalated service that our customer service representatives are unable to handle, a Manager will make personal callbacks. Give your message to a Customer Service representative and let them know you need a callback.

Questions about Policies, Procedures or Shipping?

Customer Service & FAQ - Best Price Guarantee, Return/Exchange information.

Testimonials/Feedback - We listen to what you have to say.

Shipping Information - Detailed shipping information including rates and delivery times.

List of Email Addresses